Our business is organized into two divisions:
- Divisione Broking: operates in the Italian market for loan distribution
as a credit broker, in the market for insurance distribution as an insurance broker
and in the promotion of e-commerce operators. The activities carried out by our
Broking Division are organized into different Business Lines, on the basis of the
- Mortgage Broking Business Line: broking mortgage loans mainly through
remote channels (www.mutuionline.it
website) and through a network of agents in the territory;
- Consumer Loan Broking Business Line: broking consumer loans (prevalently
personal loans) through remote channels (www.prestitionline.it
- Insurance Broking Business Line: broking insurance products, mainly
motor third party liability and other motor insurance products through remote channels
- E-Commerce Price Comparison: comparison and promotion of e-commerce
operators (www.trovaprezzi.it website).
The Broking Division also operates under the “Segugio.it
which acts as a multi-brand aggregator for insurance and banking produts, mainly
propelled by TV and Internet advertising focused on insurance products. The individual
sections of the website are however managed by the product companies of the Group
and the relevant revenues are reported under the above-indicated Business Lines
relative to remote channels.
The Broking Division also operates, through the www.confrontaconti.it
websites, as an aggregator for further products, in particular
bank accounts and utilities (ADSL, electricity, gas and pay tv).
- Divisione BPO: provides outsourcing services of core processes
for banks, credit institutions, insurance companies, asset management companies,
with a high level of specialization in some reference verticals.
Our BPO services are structured along four separate Business Lines, on the basis
of the type of services offered and the type of underlying product:
- Mortgage BPO Business Line: provides remote loan sales and packaging
and mortgage underwriting and closing services; in this Business Line we currently
include real estate valuation services and notary support services;
- CQS Loan BPO Business Line: provides application processing and portfolio
managemenent services for salary/pension guaranteed loans;
- Insurance BPO Business Line: provides management and claim settlement
outsourcing services for not-auto insurance
- Asset Management BPO Business Line: provides outsourcing services
for the asset management industry.