Our business is organized into two divisions:
- Broking Division: operates in the Italian market for loan distribution carrying out activities of credit intermediation and also in the market for insurance distribution as a broker; our broking services are structured along four different Business Lines, on the basis of the product brokered (mortgages, consumer loans or insurance products) and the type of distribution channel employed (internet/telephone or physical);
- BPO Division (Business Process Outsourcing Division): operates in the Italian market of commercial sales and packaging services; loan underwriting services and liaising with third parties to collect related documentation and finalize the loan disbursement; outsourced servicing of salary guaranteed loans portfolios. Such services are performed with respect to three main retail credit products: residential mortgages; loans guaranteed by a withholding on the borrowers’ salary or pension or by a payment mandate on the salary; personal loans. Our BPO services are structured along three different Business Lines, on the basis of the type of services offered (commercial or underwriting analysis services or portfolio services) and the type of underlying loan product (mortgages or salary guaranteed loans or personal loans).